LIVING LONGER … LIVING BETTER

1. Timely Access to Specialist Care

At C-health we believe that quick access to our team of specialists reduces patient anxiety and takes advantage of the best opportunity to educate patients – when they are actively thinking about their medical concerns and are most likely to take action. By providing timely access to our team of experts the likelihood of patients going to emergency departments is reduced, relieving strain on our healthcare system.

2. Multi-Specialty Team

Working as a team allows doctors to tap on each other’s shoulders to review cases and discuss strategies. A multispecialty team is a requirement for a patient to receive comprehensive care. Each practitioner brings something to the table – by building an infrastructure that encourages collaboration, we enhance the support for physicians and the quality of care for patients. We have Emergency Doctors, General Internal Medicine Specialists, Geriatricians, Cardiologists and Endocrinologists. We also have 5 interpreting pulmonary specialists that read our PFTs and provide clinical guidance. We are partnered with one of the largest Radiology groups in Calgary (EFW) and have frequent interactions with their nuclear radiologists.

3. Multidisciplinary Team

At C-health our team includes registered nurses, pharmacists, cardio techs, registered dietitians, and other healthcare professionals to deliver world-class care to our patients. Our multidisciplinary model brings together medical specialists with an allied health team to offer integrated care. We incorporate allied healthcare professionals in the community to improve patient access to meeting their healthcare needs. Each member of the team is responsible for providing excellent quality of care.

4. Patient-Centered Care

At C-health we keep our patients at the heart of everything we do. We focus all processes to ensure that the needs of the patient are met. This includes trying to minimize patient wait time in the clinic, ensuring that information is communicated across providers to reduce duplication of information collection, and ensuring that patients have access to a comprehensive website and education resources, to offer programs to support patient care and education.

5. Culturally Competent Care

C-health mirrors the ethnic diversity seen in our communities. We speak 17 different languages and the members of our team appreciate cultural nuances. Our team is always open to learning about cultural norms and optimal ways to deliver care to individuals with respect and sensitivity.

6. Efficient Service Delivery

Our patients’ time is valuable; we strive to respect their time throughout their healthcare journey with C-health. Our model schedules their care in a manner that reduces wait times, improves access, and respects our patients’ other commitments.

7. Highly Functional Environment

C-health strives to create environments where the doctors have access to the staff and resources, they need to make a diagnosis and provide care. Our doctors are focused on delivering care and the management team deals with ensuring they have what they need to deliver high-quality and timely care, with the timely return of information to the GP.

8. Strategically Located/Distributed Delivery

C-health clinics are located at the intersection of major roads for convenience. There is ample public transit access and lots of parking. This makes it convenient for patients from across the city to access our services. At our central facility in Calgary, we have sophisticated testing modalities that could not be replicated elsewhere – this includes treadmill labs, nuclear cardiology facilities, and PFT machines. However, in the hopes of enhancing care for patients in their local communities, C-health has launched several satellite clinics and it works with allied health providers in the community.

9. Diverse Referral Base

Our patients come to us from over 800 Family Practitioners and all Emergency Departments in Calgary. C-health is integrated into the broader Calgary healthcare environment ensuring that patients receive the investigations and care they need. As C-health opens in Edmonton we are excited to welcome new partners to join us in providing world-class comprehensive care to the people of Alberta.

10. Integration into the broader Healthcare Network

C-health creates external collaborations both within and outside Alberta Health Services (AHS) to ensure patients receive the care they need from the best provider to deliver that care. We have strong partnerships with the Atrial Fibrillation Clinic, and the Diabetes Hypertension and Cholesterol Clinic (DHCC). We collaborate with Certified Diabetes Educators in the community to enable our patients to receive care close to home.